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Help pages - Complete Listing

Still can't find what you are looking for on this page? Please let us know. Library members should use the "Ask a Librarian" service and non-members may contact the Library Service Desk for assistance.

Access to other libraries

Library Faq How may I access material held in other libraries?
We have a number of different ways you may do this. We can obtain them on your behalf via the Inter Library Loans service. Guidance on how to su...
Library Faq How do I request an inter-library loan (ILL) / request material from another library?
Before asking for material from another library: You must check that we do not have a copy - use the main Library Catalogue  and e-Journal A-...
Library Faq What is the SCONUL Access Scheme?
It is a UK co-operative scheme which allows staff and students of a university library to become members of other university libraries. You may belong...
Library User Guide SCONUL Access
Library Faq May I use the JSCSC Library?
The Library has an arrangement with the Joint Services Command and Staff College (JSCSC) Library to provide reciprocal access to their customers. Plea...
Library Faq May I visit the British Library?
The Reading Rooms of the British Library at St. Pancras in London are open to people over 18 but they must be in possession of a Reader Pass. To obtai...
Library Faq How can I find a thesis or dissertation?
Cranfield Defence and Security (CDS) theses and dissertations are kept in the Library Reports Section. If you are on-campus you can search the Librar...
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Accessing resources online

Library Faq How do I know which password to use?
When you are off site you can access our electronic resources through the 'Offsite Access' box on the home page using your Cranfield credentials (i.e...
Library Faq Can I access the Library's online resources from home / off campus?
Yes most of the Library's resources can be accessed from wherever you are provided you have Internet access. We recommend that you log in via "Offsit...
Library Faq How do I find an electronic journal?
If you are looking for a particular e-journal please use the e-Journal A-Z Title List.  Watch our guide on using the A-Z e-journals list: ShowMe ...
Library User Guide Electronic Books Available To You - a User Guide
Library User Guide Electronic Journals Available To You - a User Guide
Library Faq How can I find a thesis or dissertation?
Cranfield Defence and Security (CDS) theses and dissertations are kept in the Library Reports Section. If you are on-campus you can search the Librar...
Library Faq May I still use the computing facilities in the Library if I've forgotten my PC login?
Customers need to log in to use PCs in the Library but if you've forgotten the details or your account isn't working for some reason, you should conta...
Course Booking Handout Accessing e-resources from your home or office
Lunchtime Training handout for Accessing e-resources from your home or office
Library Flash Object Using the A-Z e-Journals list
This is a "ShowMe" video for Using the A-Z e-Journals list
Library Flash Object Off-site access to library resources
This is a "ShowMe" video for Off-site access to library resources
Library Flash Object Accessing an e-Book using Shibboleth
This is a "ShowMe" video for Accessing an e-Book using Shibboleth
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Shibboleth and other passwords

Library Faq My Athens account is not working - what should I do?
Shibboleth has replaced the Athens access management system.  Your Shibboleth details are the same as your Cranfield credentials (i.e. your Cranf...
Library Faq How do I know which password to use?
When you are off site you can access our electronic resources through the 'Offsite Access' box on the home page using your Cranfield credentials (i.e...
Library Faq What is Shibboleth?
Shibboleth is simply a username and password that is used to authenticate you as a bona fide user of an online resource. It is sometimes referred to a...
Course Booking Handout Accessing e-resources from your home or office
Lunchtime Training handout for Accessing e-resources from your home or office
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Citing references

Library Faq How do I reference the material I have used in my written work?
There are many different standards for citing references in a piece of work. Students are advised to check with their lecturer or thesis supervisor...
Library Faq What is the Information Literacy Tutorial?
The Information Literacy Tutorial is an interactive online program which helps you to understand how to effectively find, evaluate and use informati...
Library User Guide Vancouver System for Citing References - a User Guide
Library User Guide Referencing and RefWorks
Course Booking Handout Using Refworks and WriteNCite - a quick start guide
Lunchtime Training handout for Referencing and RefWorks
Library Flash Object RefWorks - an introduction for Shibboleth users
This is a "ShowMe" video for RefWorks - an introduction for Shibboleth users
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Contacting the Library

Library Faq What are the Library opening hours?
Library opening hours can vary throughout the year so it is a good idea to check that we are open before you visit, especially if you are travelling a...
Library Faq How can I contact the Library?
If you are a member of the Library and you have a query you can use the "Ask a Librarian" service. For General Enquiries: ...
Library Faq How do I contact a specific member of library staff?
You can find contact details, pictures and biographies of our staff using the link below: Library staff information
Library Faq How do I reach the Library?
Travel directions to the Shrivenham campus can be found at the link below. Please note that for security reasons if you are a visitor you must be...
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Copyright and plagiarism

Library Faq What is plagiarism?
Plagiarism is the act of passing off work done by someone else as if it were your own. It does not have to be deliberate to come within this definiti...
Library Faq How do I know what I am allowed to photocopy?
Anyone can copy one article from a journal issue, or or one chapter or 10% of a book (whichever is greater), for legitimate research / educational ne...
Library Faq Where can I find out more about copyright?
Cranfield University supplies some good basic guidelines on copyright: http://www.cranfield.ac.uk/library/cranfield/support/copyright/index.jsp ...
Library Faq What happens if I need more than one article from the same issue of a journal or the same volume of conference?
It would break copyright law to photocopy more than one article per issue of a journal, or more than one conference paper per volume of a conference...
Library Faq What is Intellectual Property?
There are four main types of Intellectual Property rights which can be used to protect the right of the originator to be recognised as the owner of an...
Library Faq What is Creative Commons?
Creative Commons Licences have been developed as an alternative to the 'All Rights Reserved' coyright licence as a way of defining what users can and ...
Library Faq An introduction to copyright for members of staff
This is a general and basic overview of copyright for teaching, publication and commercial research An introduction to copyright for members of st...
Course Booking Handout Using images in assignments and theses
Lunchtime Training handout for Using images in your assignments and thesis
Course Booking Handout Avoiding plagiarism
Lunchtime Training handout for Avoiding Plagiarism
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eBooks

Library User Guide Electronic Books Available To You - a User Guide
Library Faq Where can I search for eBooks?
Indidivdual eBook titles are added to the Main Library Catalogue and are marked as ELECTRONIC BOOK on the record. The catalogue record will also provi...
Library Faq How can I view an eBook?
eBooks can either be viewed online or downloaded by PC or Mac users, and some eBook readers, using Adobe Digital Editions. You will be prompted to dow...
Library Faq What if I do not have an eBook reader?
Our eBooks can be viewed from PC and Mac machines, with an Internet connection and Adobe DIGITAL editions.
Library Flash Object Accessing an e-Book using Shibboleth
This is a "ShowMe" video for Accessing an e-Book using Shibboleth
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Facilities, equipment and printing

Library Faq Are there any refreshment facilities in the Library?
A range of light refreshments are available to purchase in the Library as well as hot and cold drinks. A water-cooler is also provided in the rece...
Library Faq Can I watch a video or DVD in the Library?
Yes there is a machine for watching each of these formats on the Ground Floor of the Library. If you want to use them please go to the Library Service...
Library Faq Printing issues - how can I print specific pages once the print job has been sent from the PC?
This action may be necessary if you run out of credit on your photocopy/printing card and have to purchase and insert a new card. You can erase sin...
Library Faq How do I print in the Library?
Step 1 – To add a Canon printer if not already connected Click the Windows Start Button Select the Settings option, then click Control Panel in...
Library Faq Do you have lockers available?
No the Library does not supply lockers for storage of personal items. Please ensure that you keep your belongings with you at all times. Bags must not...
Library Faq May I still use the computing facilities in the Library if I've forgotten my PC login?
Customers need to log in to use PCs in the Library but if you've forgotten the details or your account isn't working for some reason, you should conta...
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Finding information in your subject area

Library Faq How do I find an electronic journal?
If you are looking for a particular e-journal please use the e-Journal A-Z Title List.  Watch our guide on using the A-Z e-journals list: ShowMe ...
Library Faq I've just been given an assignment - where do I start?
If you are studying a new topic the best place to start would be to search the main Library Catalogue to see if we have any books that could give yo...
Library Faq Where can I find images to use in my work?
Each course page should have an "Images" section which gives links to free image resources. Jane's Online also has a comprehensive image sectio...
Library User Guide Effective Search Skills - a User Guide
Library User Guide Electronic Books Available To You - a User Guide
Library User Guide Electronic Journals Available To You - a User Guide
Library User Guide Reports Section - a User Guide
Library Faq How can I find a thesis or dissertation?
Cranfield Defence and Security (CDS) theses and dissertations are kept in the Library Reports Section. If you are on-campus you can search the Librar...
Library Faq What does "Storage" mean?
'Storage' refers to a building separate from the main Library which contains many of the older books and journals. Where an item is in Storage this wi...
Library Faq What does "Stack" mean?
'Stack' refers to a building separate from the main Library which contains many of the older books and journals, and as such may appear as a location ...
Library Faq Where do I access past exam papers?
The Library does not supply access to past exam papers, although we stock some paper reference copies on the Ground Floor. Your course should supply a...
Library Faq Where can I search for eBooks?
Indidivdual eBook titles are added to the Main Library Catalogue and are marked as ELECTRONIC BOOK on the record. The catalogue record will also provi...
Library Faq How can I view an eBook?
eBooks can either be viewed online or downloaded by PC or Mac users, and some eBook readers, using Adobe Digital Editions. You will be prompted to dow...
Course Booking Handout Effective research via the Internet guidance
Lunchtime Training handout for Effective research via the Internet
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Guides to using specific databases

Library Faq How do I use AMADEUS?
There are several online guides and manuals available to help you with all apects of searching AMADEUS (a business and management resource): Full ...
Library Faq How do I use Business Source Complete (EBSCO)?
There are a range of online guides to help you get the best from EBSCO: Introduction to EBSCO Full list of online help for EBSCO
Library Faq How do I use FAME?
There are a range of online guides to help you get the best from FAME (a business and management resource). Full list of online guides to FAME
Library Faq How do I use Knovel?
Knovel - a large collection of scientific and technical electronic books - provides guidance on making the best use of the resource: Introduction ...
Library Faq How do I use ScienceDirect?
There are several online guides to help you get the best from ScienceDirect (a large database containing full text journals from the publisher Elsevie...
Library Faq How do I use ISI Web of Knowledge?
There are many online guides available to help you get the best out of ISI Web of Knowledge (a discovery database which covers all apsects of science ...
Library Faq How do I use the CSA Illumina databases?
There are many tutorials and factsheets available to help you get the best from the Cambridge Scientific Abstracts databases - a large number of disco...
Library Faq How do I use ABI-Inform?
Here is a search tips guide to ABI-Inform (a business and management resource): Search Tips sheet (PDF)   ABI-Inform is provided by Proquest: ...
Library Faq How do I use SCOPUS?
SCOPUS provides several interactive tutorials that will help you get the best from this resource: Online tutorials for SCOPUS  (Flash files) Y...
Library Faq How do I use Wiley Online Library?
Wiley provides a useful Help section to help you make the most of this resource which provides access to some of our ejournals: Advice on searchin...
Course Booking Handout Using Refworks and WriteNCite - a quick start guide
Lunchtime Training handout for Referencing and RefWorks
Library Flash Object RefWorks - an introduction for Shibboleth users
This is a "ShowMe" video for RefWorks - an introduction for Shibboleth users
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Images

Library Faq Where can I find images to use in my work?
Each course page should have an "Images" section which gives links to free image resources. Jane's Online also has a comprehensive image sectio...
Course Booking Handout Using images in assignments and theses
Lunchtime Training handout for Using images in your assignments and thesis
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Inter-library loans

Library Faq How may I access material held in other libraries?
We have a number of different ways you may do this. We can obtain them on your behalf via the Inter Library Loans service. Guidance on how to su...
Library Faq How do I request an inter-library loan (ILL) / request material from another library?
Before asking for material from another library: You must check that we do not have a copy - use the main Library Catalogue  and e-Journal A-...
Library Faq What is the Inter-Library Loans service?
This is a service provided by the Library that obtains items such as books, journal articles and conference papers that we do not stock from other li...
Library Faq Inter library loan requests for material other than for academic teaching and research
Requests for non-academic contract/complimentary business can be made. These should be clearly identified at the time of making the request. You ...
Library Faq How many interlibrary loan requests can I make?
Masters students may request 50 interlibrary loan requests during their course. Academic staff, PhD, EngD and MPhil students may request up to 10...
Library Faq Do I have to pay for interlibrary loans?
No, the Library pays for them out of its own budget.  There are two exceptions: If you wish to request an item quickly through the Urgent Action s...
Library Faq What type of material can I request through interlibrary loan?
We can obtain books, journal articles, reports and conference papers, in fact, almost anything that has been conventionally published and for which ...
Library Faq What should I do if I have an incomplete reference for an item I would like to request?
Do not place a request if you do not have the full details of the item you want. Try looking in the course page s on the Digital Library. This...
Library Faq Do I need to find out which library has the item I want to request?
No, you do not need to tell the Library where to get the item from, though it may be helpful if is very obscure and you have that information.  Under...
Library Faq How long does it take for an interlibrary loan to arrive?
In many cases, it takes less than a week for an interlibrary loan to be delivered to the Library. However, requests can take longer, for exampl...
Library Faq What is the Copyright Declaration Form?
In order to comply with UK Copyright law you must fill in one of these for each photocopy you request, which you intend to use for your study or rese...
Library Faq What happens after I've requested the interlibrary loan?
Library staff decide which library the request is to be sent to and transmit your request, normally the following day.  If a problem is encounte...
Library Faq What format will the item be in?
Journal articles or conference papers will be supplied as photocopies which you can keep. Reports or theses may be microfiche or print, books and con...
Library Faq How long can I borrow an interlibrary loan?
The length of the loan is determined by the lending library. the British Library standard loan is normally 3 weeks.  It may be possible to rene...
Library Faq Can I keep an interlibrary loan?
You can keep photocopies of journal articles and conference papers. However, books, theses and complete journal volumes must be to the Library within...
Library Faq What happens if I need more than one article from the same issue of a journal or the same volume of conference?
It would break copyright law to photocopy more than one article per issue of a journal, or more than one conference paper per volume of a conference...
Library Faq What happens if I am not based at Shrivenham?
As long as we have your correct address, and the lending library has not stipulated that the items are for reference purposes only, the Library will...
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Library membership

Library Faq I am not connected to the College of Management and Technology or Cranfield - may I visit the Library?
Visitor access is by prior agreement and arrangement only. There are security procedures you must adhere to if visiting the site. All visitors should ...
Library Faq How do I join the Library?
If you are a current student or a member of staff of CMT you will be given membership and a Library card during your induction programme. Staff and st...
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Policies and regulations

Library User Guide Library Regulations - a User Guide
Library User Guide Protectively and Sensitively Marked Documents - a User Guide
Library Faq Can I get books posted to me?
If you are based in the UK or at a BFPO address, we can post books from our collection. We do not post to other overseas addresses. It is your re...
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Recalls, overdues and fines

Library Faq My book has been recalled - what does this mean?
Another customer requires the item you have on loan. This means that the original due date has now been shortened and you should return the item to th...
Library Faq How do I know when my books are due back?
Items that are borrowed from the Library normally have a date label on which you will find the return date. You can also check your own record on the...
Library Faq Does the Library fine for overdue books?
The Library charges 20p per day for unreturned books which have been recalled for another reader. You will receive up to four reminders to return the ...
Library Faq What happens if I return a book late?
If you have overdue books which are not required by other users, you will not be fined when you return the books. However as a courtesy to other user...
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Renewals and reservations (placing holds)

Library Faq How do I reserve a book?
To place a reservation - a 'hold' - on a book, you will need log in to the Library catalogue using your user id (library ticket number). Search...
Library Faq How can I renew my books to keep them longer?
If you would like to keep items a little longer than the original due date please renew them by following the steps below. Log in to the main ...
Library Faq How do I know when my books are due back?
Items that are borrowed from the Library normally have a date label on which you will find the return date. You can also check your own record on the...
Library Faq I'm having trouble renewing my books - where am I going wrong?
Normally you can renew your books online through the Library Catalogue when you receive a reminder that your books are due back soon. However, if you ...
Library Flash Object How to renew a book
This is a "ShowMe" video for How to renew a book
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Research skills and methods

Library Faq How do I conduct research effectively?
A wide range of guides from Emerald for researchers on the subject of the research process, from finding ideas and submitting proposals to collecting...
Library User Guide Measuring your research impact
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Security issues

Library User Guide Protectively and Sensitively Marked Documents - a User Guide
Library User Guide Reports Section - a User Guide
Library Faq Do you have lockers available?
No the Library does not supply lockers for storage of personal items. Please ensure that you keep your belongings with you at all times. Bags must not...
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Special collections

Library User Guide Reports Section - a User Guide
Library Faq How can I find a thesis or dissertation?
Cranfield Defence and Security (CDS) theses and dissertations are kept in the Library Reports Section. If you are on-campus you can search the Librar...
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Training and support

Library Faq What is the Information Literacy Tutorial?
The Information Literacy Tutorial is an interactive online program which helps you to understand how to effectively find, evaluate and use informati...
Library Faq An introduction to copyright for members of staff
This is a general and basic overview of copyright for teaching, publication and commercial research An introduction to copyright for members of st...
Library Faq What training can I expect from Barrington Library?
We have a comprehensive induction and training progamme for both staff and students. Here is a guide to all the training options on offer at Barringto...
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Using the Library catalogues

Library Faq How do I reserve a book?
To place a reservation - a 'hold' - on a book, you will need log in to the Library catalogue using your user id (library ticket number). Search...
Library Faq How can I renew my books to keep them longer?
If you would like to keep items a little longer than the original due date please renew them by following the steps below. Log in to the main ...
Library Faq How can I find out if the Library has a particular book?
Hard copy books held by Barrington Library can be found using our Library catalogue. Watch our user guide: ShowMe Also see: How to find an elect...
Library Faq How can I find a thesis or dissertation?
Cranfield Defence and Security (CDS) theses and dissertations are kept in the Library Reports Section. If you are on-campus you can search the Librar...
Library Faq How can I find out where a book is kept?
Search the main Library catalogue and from the list of results displayed, click on the Details button next to the title of the book you are interested...
Library Faq What does "Storage" mean?
'Storage' refers to a building separate from the main Library which contains many of the older books and journals. Where an item is in Storage this wi...
Library Faq What does "Stack" mean?
'Stack' refers to a building separate from the main Library which contains many of the older books and journals, and as such may appear as a location ...
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What you can do (entitlements)

Library Faq Can I borrow journals?
No, as a general rule the Library does not lend out journals. If you want to photocopy an article you can do that in the Library at the self-service p...
Library Faq How many books may I borrow?
Students on taught Postgraduate Courses may borrow up to 15 General Loan items, and 25 Courseloan items. Students on Short Courses may borrow up ...
Library Faq How may I access material held in other libraries?
We have a number of different ways you may do this. We can obtain them on your behalf via the Inter Library Loans service. Guidance on how to su...
Library Faq How can I renew my books to keep them longer?
If you would like to keep items a little longer than the original due date please renew them by following the steps below. Log in to the main ...
Library Faq What is the SCONUL Access Scheme?
It is a UK co-operative scheme which allows staff and students of a university library to become members of other university libraries. You may belong...
Library User Guide Library Regulations - a User Guide
Library User Guide SCONUL Access
Library Faq May I still use the computing facilities in the Library if I've forgotten my PC login?
Customers need to log in to use PCs in the Library but if you've forgotten the details or your account isn't working for some reason, you should conta...
Library Faq Can I get books posted to me?
If you are based in the UK or at a BFPO address, we can post books from our collection. We do not post to other overseas addresses. It is your re...
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Your library account

Library Faq How do I find out what books I have on loan?
Log into the either the main Library Catalogue or the  Library Reports Catalogue  and select "My Account" from the toolbar. To see your loans and ...
Library Faq How can I renew my books to keep them longer?
If you would like to keep items a little longer than the original due date please renew them by following the steps below. Log in to the main ...
Library Faq How do I know when my books are due back?
Items that are borrowed from the Library normally have a date label on which you will find the return date. You can also check your own record on the...
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